Advanced Process Architectures

4/13/97


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Table of Contents

Advanced Process Architectures

Instructor’s Background

Questions and Answers

Expectations

Schedule

Overview

Work Process Engineering, Science and Creativity

Ladder

Process Improvement

Work Process Engineering

Work Process Engineering

Focus Areas for Work Process Engineering

Improvement Cycle Sequence

Some Typical Problems

More Typical Problems

Even More Typical Problems

Result

When things go well . . .

When things do not go well . . .

Symptoms of a deeper problem?

Ripe for a Paradigm Shift?

What is a Paradigm Shift?

Process Improvement Has Assumptions . . .

Can We Claim That a Scientific Research Program Exists for Process Improvement?

Taylorism

Reactions to Taylorism

Evolution of Industry

Evolution of Industry

Evolution of Industry

Out of Control -- the new paradigm

Engineering Work Today

Later Developments of Taylorism

Neo-Taylorism

What is this we are involved in?

A change in the way we change --- That is a meta-change

Meta-levels of Change

Levels of Learning

The Hierarchy of Levels of a Tradition

Facts Are Not What They Seem

Theory Guides Practice, but . . .

Paradigm Guides Theory

Epistemes Guide Paradigms

Worldviews Guide Epistemes

We Suddenly See the Human Behavior Behind the Product

Change and Learning in a Tradition

Chiasma

A change in our worldview

Quality and Quantity

Process Engineering Arises

First Meta-Level of Change / Learning

Work versus Process

Second meta-level of change/learning

Engineering versus Improvement

Third Meta-Level of Change/Learning

Science versus Innovation

Fourth Meta-Level of Change/Learning

Creativity versus Emergence

Stairs to Nowhere

Knowledge in Flux Leads to Wisdom

Engineering Dependent on Science

Science dependent on creativity

Work Process Craft

Work Process Commercial Practices

Work Process Industry

Work Process Science

Work Process (Re-)Engineering

Work Process Creativity

Studies in Human Process

Creativity and Emergence

Emergence and Worldview

A Complete View of Work Process

Author: Kent Palmer

Email: kent@palmer.name

Home Page: http://dialog.net

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